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Frequently Asked Questions.
4KTV COMMUNITY
WHAT PAYMENT METHODS ARE AVAILABLE?
We accept just PayPal through secured payment gate with automatic currency conversion and no hidden fees.
CAN I USE TWO DEVICES AT THE SAME TIME ON ONE SUBSCRIPTION?
No, you can’t. Multi connecting on 1 account can block your username and IP address.
QUALITY SERVICE?
Most of the elements of IP networks are the control of quality service. Our service is just excellent that you can compare with other similar service providers in the market. Our quality of service ensure you the priority to several packets on the network, we always maintain and control delays fragmentation of the service to assure you high-end quality service. We always maintain the desired level performance.
CAN IT BE OPENED IN SEVERAL IP'S AT THE SAME TIME?
Our IPTV streams use the latest H264 technology, offering the best compression and quality. The IPTV stream sizes are roughly around 8 Mbit. However when changing channels the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 16 Mbit minimum internet connection speed is required, 30 Mbit for HD channels.
WHAT KIND OF DEVICES DO YOU SUPPORT?
We support all kind of devices such as: MAG, Android Smart Phone, Android Boxes, Enigma, DreamBox, Vu+ (…), PC, VLC, Kodi/XBMC (…), Smart TV.
DO I NEED SATELLITE FOR USING IPTV?
No, you will connect to IPTV servers via Internet and you don’t need dish and satellite equipment.
WHAT ARE THE ADVANTAGES OF IPTV?
Generally IPTV or Internet Protocol Television has several advantages. It offers a prospective and very cost-effective in the present market viewed by countless telecommunications providers and is thinking for positive as well as profitable new services that can generate new income freshet.
WHAT ARE BASIC OF IPTV SYSTEM?
Generally there are two basic system of IPTV available by which material for the purpose of IPTV can hold. It can be directed through broadcast material to several persons at the same time or can be utilized to give video-on-demand wherever the material is commonly supply to a single subscriber who has asked for that specific item. The system is based on a set top box and other necessary things.
WHAT IS IPTV?
Today in the age of technology, you can see several ways by which TV material can be furnished these days. One of the best systems is to introduce to make a huge influence is IPTV. The name specifies, IPTV, known as Internet Protocol Television, is formed throughout the use of Internet Protocol and it the service is likely to be used in synchronizing with the telecommunications with which broadband connections are used extensively, any service which bring packet data can be used.
RESPONSE TIME TO TICKETS ON COSMOS IPTV SUPPORT ?
Issuing a ticket for account activation or technical support will get responded between 1 hour to 2. But we intent to reply within the hour of receiving the mentioned tickets. But during peak hours this can take up to 3 hours.
I'VE UPLOADED THE PLAYLIST, BUT THE CHANNELS DOESN'T WORK IN MY SMART TV?
Please, make sure your playlist is working, using IPTV Player or VLC Player on PC .
